TEAM MEMBER PROFILE

Brooke Flynn

Virtual Assistant & Halaxy Specialist

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    Mental health expertise

    Experienced support for psychology and mental health practices, with a strong understanding of clinical workflows and confidentiality.

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    Halaxy specialist support

    Comprehensive Halaxy setup, management, and troubleshooting, including bookings, intake forms, invoicing, and compliance.

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    Billing and reconciling

    Confident handling of Medicare, DVA, NDIS, WorkCover and private billing, alongside reconciling and follow-ups.

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    Real human support

    Calm and detail-focused, Brooke is a trusted extension of private practices, delivering a positive client experience.

Brooke is a Virtual Assistant specialising in administration support for mental health professionals in private practice. With strong experience in psychology administration and Halaxy systems, she supports clinicians with bookings, billing, client onboarding, and practice workflows.

As a fully Australian-based VA, Brooke understands the importance of confidentiality, accuracy, and clear communication in mental health settings. Often the first point of contact for clients and families, she takes care to make every interaction feel supportive, professional, and easy to navigate.

Life beyond the desk

Outside of work, Brooke enjoys spending time with her husband and two children and making the most of time together. She loves getting outdoors for walks with her dog and enjoys catching up with family and friends, especially when it involves a good dance and plenty of laughter!