Got Questions? We have the answers.

Webinars

Yes – absolutely.
All our webinars are recorded and you will have access to the recording a couple of days after the webinar (you’ll receive an email).
You can access the recording as many times are you like for 12 months.
The only part that isn’t recorded is the Optional 30 minute Q&A. This is just for those attending live on the day.
We have on-demand versions of most of our webinars that you can purchase at any time. Learn more by browsing our webinar titles in the site navigation menu.
Because Social Media 101 is highly interactive, we don’t offer a recorded version. It just wouldn’t give you the same value. We’re committed to delivering high-quality, value-packed experiences.

After we have executed our contract to work together, we’ll send you a checklist of the information we need from you, along with a link for you to book your initial Zoom call to discuss your admin processes and the information you provide. We also book our handover Zoom call.
From there, the turnaround can be anywhere from 2 days to 2 weeks (additional charges apply for expedited turnaround).
During handover, we take you through everything you need to know about running your business using the system. This Zoom call is recorded and you are provided with the recording to download and watch as many times as you need.

While we specialise in supporting mental health professionals, we can work with almost anyone!
Our admin services are best suited to allied health professionals (including SLPs and OTs), however our social media, website design and branding services serve just about any business in any industry.
You are welcome to book a free Virtual Needs Assessment to discuss how we can support you.
We work with Halaxy and Zanda only.
If you use another platform (e.g. Splose, Cliniko etc) we are unable to assist you with admin support.
A Virtual Needs Assessment is a free 30-minute Zoom call to get to know each other and discuss the type of support you’re looking for.
Yes, we have a waitlist; however, given the long-term nature of the work we do with clients, we cannot guarantee specific timeframes for working through the waitlist.
Our work is governed by a comprehensive contract that is executed before we start working together, which covers privacy and confidentiality. However, if you would like us to agree to a non-disclosure agreement or similar document for your business, we certainly can.

These sessions are 100% led by you. Bring along your questions and struggles with your business and Bec will help work through them with you.
Yes, we sure can.
We understand what it’s like to be a solo business owner – the good and the bad parts! One thing that can be challenging is staying accountable to the not-so-fun things that need doing to keep the business running.
We can help keep you accountable with regular meetings (at a schedule that will best support you) and also working through items together while we’re online.
Of course!
We can organise a one-off session (or more) to work through your idea and put together an actionable and logical plan to get your idea off the ground. We can help workshop the idea and provide a different perspective to help you succeed.